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Privacy Policy

Privacy policy

Introduction

Sunčani resort d.o.o. respects your privacy, and we take the protection of personal data seriously. Therefore, through our Privacy Policy, we would like to provide you with an insight into how we collect personal information, how we use it and where we store it.

The Privacy Policy also applies to the processing of data when visiting this website, as well as to the processing we perform when providing our services to you, such as buying or booking accommodation in our facilities, and any kind of communication.

The Privacy Notice contains the types of personal information we collect, the purposes for which we use it, the legal basis with which we do so, the retention periods, with whom we share it and how you can exercise your rights in relation to processing.

About us - contact

Processing Manager:

Sunčani resort d.o.o., Trpinjska ulica 9, Zagreb

Data Protection Officer:

info@molum.hr

 

Types of personal data we collect

The data we collect and process depends on your relationship with us and the reasons for our communication.

Categories of personal data we collect, with examples for each category:

  • Identification data: Name and surname
  • Contact information: E-mail address, phone number
The purpose of data collection and legal basis

We collect data for the purpose of communicating with you and for the further purpose of presentation and potential purchase of a property. Therefore, the legal basis for the processing of data is the intention to conclude a contract.

Recipients and processors

We do not share your data with third parties, nor do we transfer it to third countries or international organizations.

In certain cases, it is possible to share data with third parties:

  • If you accept the use of certain types of cookies, but only if you consent to it. More about this in the Cookie policy
  • With IT service providers whose systems we use in our business, with whom we have entered into appropriate data processing agreements (e.g. CRM system, Mail system);

 

Data retention periods

We keep the data only for as long as it is necessary for the purposes for which the personal data are processed.

The rights of the data subject and their exercise

We are at your disposal at any time to exercise your rights, including the following rights:

  • Access to personal data
  • Correct incorrect data
  • Data transfer
  • Deletion of personal data
  • Processing limit
  • Objection to the processing of personal data

You can request the exercise of your rights in the following ways:

  • by sending an e-mail to our data protection officer: info@molum.hr
  • By sending a request to: Sunčani resort d.o.o., Trpinjska 10000, 10000 Zagreb,

We respond to all requests within a 30-day legal period.

Although we prefer to resolve all misunderstandings peacefully, if you feel it is necessary, you can submit a complaint to a specific processing of personal data to the competent supervisory authority for the protection of personal data:

Personal data Protection Agency (AZOP), at: Selska cesta 136, 10 000 Zagreb; e-mail address: azop@azop.hr

 

Cookie policy

While browsing the Molum realestate website, you are not completely anonymous since we collect cookies, or very small text files that we store on your device. They serve to make the website work optimally and to improve your browsing experience and use of the website. In addition to the necessary cookies, which are necessary for the operation of the website, we also use the following types of cookies.

FUNCTIONAL:

  • functionality_storage - indicates the permission to store the data that is required for the functionality of the website
  • personalization_storage - means allowing the storage of data used to personalize the user experience on the website

ANALYTICS:

  • analytics_storage - means allowing the storage of user interaction data with the web for analysis purposes

MARKETING:

  • ad_storage - indicates permission to store user data that is relevant to the display of ads
  • ad_personalization - means allowing you to personalize ads based on user data
  • ad_user_data - indicates permission to collect additional user information that is relevant to user personalization

When visiting our website, at the very beginning we provide you with the option of selecting accepting/declining certain types of cookies.